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FAQ


  1. DO YOU OFFER WARRANTY? 
  • Yes, we offer a limited 6 month parts warranty that does not cover physical or water damage. Any electrical related problem we will cover for you. For more information about warranty & Return policy click here

 

    1. DO YOU SHIP WORLDWIDE?
    • No, at the moment we ship only for the United States.

     

      1. HOW MANY DAYS IT USUALLY TAKES TO SHIP MY CAR?
      • The usual time of shipping is between 2 to 5 business days

       

        1. WHERE IS THE COMPANY LOCATED?
        • We are located in: New Orleans, Louisiana 206 Grefer Ln, Harvey LA 70058

         

          1. HOW CAN I BUY ONE OF YOURS RC POWER WHEEL?
          • Go to our Ride on Cars section, add the desired car to your cart and check out

           

          1. WHAT IS YOUR PAYMENT METHOD?
          • We accept Credit cards and PayPal.

           

            1. DO YOU HAVE A FACEBOOK PAGE?
            • Yes, it is facebook.com/elegantelectronix

              

              1. CAN I HAVE A CUSTOMIZED POWER WHEEL?
              • We cannot make any different models of RC Ride on cars that aren't listed on our website. 

               

                1. DOES IT COMES ASSEMBLED?
                • No, your RC Power Wheel is delivered pre-assembled and with a manual of instructions with easy to follow instructions. The assembly needs to be done by an adult.

                 

                  1. DOES IT COMES WITH A REMOTE CONTROL?
                  • All of ours Ride on cars come with a Parental Remote Control, for better safety and comfort of your child.

                   

                    1. CAN THE REMOTE CONTROLED RIDE ON CARS BE DRIVEN OFF-ROAD?
                    • Ours RC Ride on cars can be driven on flat surfaces as well as grass. Drive the car in mud can damage it and it's not covered by the warranty.

                     

                      1. HOW LONG DOES THE BATTERY LAST?
                      • The battery can last from 1:30 hours to 3 hours depending on the LED lights and Touch Screen TV usage.

                       

                        1. HOW DOES THE LAYAWAY WORK?
                        • You can start a layaway and reserve a Ride on Car at any time by making a minimum of $100 deposit that will go towards the model of your choice. After the down payment is received you can decide how much and when you prefer to pay during the layaway period. Follow the instruction on the Layaway Form page to reserve yours.

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